Needing a tow for the first time can be stressful. Here's exactly what to expect when you call i-Tow in Calgary.
Step 1: The Call
Call us at 825-712-6191. Our dispatcher will ask for your location, the type of vehicle, and the nature of the problem. We'll give you an ETA on the spot — usually 30–60 minutes in the Calgary area.
Step 2: Stay Safe
While you wait, stay in your vehicle if it's safe, or stand well off the road. Turn on your hazard lights. If you're on a highway, get behind a barrier if possible.
Step 3: The Tow Truck Arrives
Our driver will assess your vehicle and choose the appropriate tow method — flatbed for most cars, or hook-and-chain for specific situations. They'll walk you through where the vehicle is going.
Step 4: Paperwork
You'll sign a simple tow authorization form. Keep a copy. If your vehicle is being sold for cash, payment is made at this point.
Step 5: All Done
Your vehicle is loaded and transported. Our Calgary drivers are licensed, insured, and treat every vehicle with care. Questions are always welcome along the way.
Ready to Sell Your Car in Calgary?
Get an instant free quote — same-day pickup available across Calgary & nearby areas.